Return and Exchange Policy
Every single piece designed and produced by Saadgi by Shagun goes through stringent quality checks. Unevenness in color and texture of print is not a fault but a beautiful characteristic of natural processes.
Exchange for Size:
- Any purchase can be exchanged for a different size. In case the size is not available, we shall provide you with store credit valid for six months from the date of issue.
- Please refer to our size chart before making a purchase. If you have any inquiries about size, fabric, or fit, you can WhatsApp us or call us at 7011550035 .
Damaged Product Returns:
- All orders go through a stringent quality check before shipping. However, in the rare chance that you have received a damaged product, please notify us at saadgibyshagun@gmail.com or WhatsApp us 7011550035 within 2 days of receiving the order.
- In case of either a damaged product return or a size exchange, please write to mail at saadgibyshagun@gmail.com and WhatsApp us 7011550035 with your order number .
- Saadgi by Shagun must be notified within three days of receipt of clothes about your intent to exchange. Once the message or call we received, we accept returns within 10 days.
Initiate an Exchange or Return:
To initiate an exchange or return, simply WhatsApp us or call us at 7011550035 or mail at saadgibyshagun@gmail.com with your order number handy .
The Saadgi by Shagun team holds the right to not accept returns in case the product is used or damaged by the customer.