Refund policy - In case of cancellation within 24 hours of placing an order, a refund will be processed and done within 15 - 20 working days.
At Saadgi, we understand that sometimes circumstances change and you may need to cancel your order. However, we reserve the right to accept or decline your request to cancel the order. This is because once an order is placed, our team begins processing it immediately, and canceling it may cause inconvenience and additional costs.
At Saadgi, we provide an exclusive opportunity to our valued customers with a 100% money-back guarantee in the form of store credit or gift cards.
Here are the eligibility criteria if we do accept your request to cancel the order-
- You can exchange the product only for a different size. If you prefer a different product, please select the "Credit" return method. We will issue you a Store Credit, which you can use to place a new order.
- The product needs to be in the original condition, the garments should not be washed and should be unaltered and unworn, and the same goes with packaging.
- In case of any free gifts or items on sale are not returnable or exchangeable.
We humbly request you to review your order carefully before placing it to avoid any inconvenience in the future. We hope you understand our exchange policy.